Dispatch Maxx ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our mobile application Dispatch Maxx (the "App").
1. Information We Collect
We collect only the information necessary to provide our services:
- Account information: Email address and name provided during login
- Load data: Information about freight loads assigned to you by your dispatcher
- Usage data: Load status updates and document access activity
2. How We Use Your Information
We use the collected information solely to:
- Authenticate you and provide access to the App
- Display your assigned loads and related documents
- Allow you to update load statuses
- Generate and share Bill of Lading (BOL) documents
3. Data Storage and Security
Your data is stored securely on our servers. We use industry-standard encryption (HTTPS/TLS) for all data transmitted between the App and our servers. Login credentials are stored locally on your device using secure storage.
4. Data Sharing
We do not sell, trade, or rent your personal information to third parties. Your load data is shared only with the dispatch company that manages your account. BOL documents may be shared with parties you explicitly choose using the App's share functionality.
5. Third-Party Services
The App uses the following third-party services:
- Expo (by Meta): App framework and secure storage
- Cloud hosting: Backend server infrastructure
6. Data Retention
We retain your account data for as long as your account is active. Load records are retained as required by your dispatch company. You may request deletion of your account by contacting your dispatcher or reaching out to us directly.
7. Children's Privacy
Dispatch Maxx is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors.
8. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and associated data
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this page. Continued use of the App after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at: